“We've had the same cleaner for over a year now. She knows exactly how we like things and the house is always done properly. It's one less thing we have to think about.”
Verified clientFortnightly residential
A cleaner you won't need to manage.
Your home stays clean, maintained, and under control without you needing to follow up, supervise, or repeat instructions. We assign the same cleaner wherever possible, work to a documented scope, and maintain the standard over time so the service becomes one less thing to think about.
Cleaning structured around how your home runs
Clean types04
Tuesday clean · 14 May
2:00 – 4:00 PMKitchen · benches, sink, cooktop, splashback
Main bathroom · basin, shower, toilet, floor
Floors · vacuum carpets, mop hard floors
Laundry · one load on, towels folded
Bins · emptied, wiped, relined
Cleaner · Your dedicated cleanerOn track
What stays the same, every visit
Cleaning methods that respect the materials in your home.
We select products based on what they are cleaning, not a one-size-fits-all approach. Every product in our kit is eco-conscious and chosen to protect the materials in your home while delivering a thorough result.
Our approach →
Material-appropriate methods
Timber, stone, stainless steel, and glass are each cleaned with the right product and technique to avoid damage over time.
Gentle, effective formulas
Everything we use is safe around pets, family members, and sensitive households. If you have specific requirements, we accommodate from your first visit.
We supply everything
All products, cloths, and equipment are provided by us. You don't need to have anything on hand.
Everything, in every clean
This is the standard scope for a regular residential visit. Every home is different. We establish the right scope during your initial visit and maintain it consistently over time.
Wet areas
Benches and surfaces wiped
Sinks and taps cleaned and dried
Cooktop and splashback degreased
Shower scrubbed and rinsed
Toilets scrubbed and sanitised
Bathroom floors mopped
Dry areas
Dusting accessible surfaces
Skirting boards wiped where reachable
Light switches and handles wiped
Mirrors and glass streak-free
Cobwebs removed
Bed made, spare sheets folded
Floors
Carpets vacuumed throughout
Hard floors vacuumed and mopped
Rugs lifted and cleaned beneath
Entryways and stairs vacuumed
Finishing
Bins emptied and relined
Laundry, one load on
Towels folded and replaced
Summary available on request
For the full list and how we clean each areaSee our approach →
What our clients have said
“The team was thorough from the first visit. They asked what mattered most to us and built the clean around that. Consistent every time.”
Verified clientWeekly residential
“We switched from another provider after they kept sending different people. ELM has sent the same cleaner every fortnight for months. That consistency is exactly what we wanted.”
Verified clientFortnightly residential
“Products are gentle, the house smells clean without being overpowering, and they always lock up properly. Small things, but they add up.”
Verified clientWeekly residential
“Booked a regular clean after our first baby. Having someone reliable come through each fortnight has been a genuine lifesaver.”
Verified clientFortnightly residential
“If anything gets missed, they come back without a fuss. It's only happened once in six months, and they sorted it the next day.”
Verified clientFortnightly residential
The things people usually want to know before booking
How long does a typical clean take?−
It depends on the size and condition of your home. We give you a time estimate when we quote so you know what to expect. We always prioritise doing the job properly over rushing to finish.
Can I change my cleaning day or frequency?+
Yes. Let us know in advance and we will adjust your schedule. If you need to skip a visit or move to a different day, we will accommodate where possible.
Do I need to be home during the clean?+
No. Most regular clients provide a key or key-safe code. Your cleaner locks up when they are done. If you have opted into visit summaries, you will receive one after the clean.
What if I am not happy with a clean?+
Let us know by text, email, or phone. If something was missed, we will return within 24 hours to address it at no additional cost.
Are your products safe for my home?+
Yes. We use eco-conscious products that are safe around pets and family members. If you have specific requirements such as scent-free or hypoallergenic products, let us know and we will accommodate from your first visit.